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Highlights
Welcome at DELA!
Foreword
Annual Report
1
In brief
Foreword
Profile
2021 in numbers
Vision and strategy
Personal details of the Executive Board
Personal details of the Supervisory Board
2
Executive Board report
The takeover of Yarden
DELA and Yarden: moving forward together
Our members
Markets
Number of insured persons
Insurance products
Member interests
Our connections
Customer satisfaction
Funerals and cremations
Aftercare
Local presence
Our reputation
Perceptions
Good causes
Our people
Employee satisfaction
COVID-19 pandemic
Absence due to illness
Yarden integration
Diversity
Working conditions
Cultural enrichment
Works council
Our organisation
Digitisation as a basis for personal service provision
Innovation
Corporate Social Responsibility (CSR)
Our finances
The Yarden takeover
Income from premiums
Investment income
Operational result
Coverage
Profit distribution
Premium adjustment
Solvency ratio
Robust business model
Prospects
3
Supervisory Board report
Presentation of the annual report
2021
Tasks and responsibilities
Composition and functioning
Meetings
Audit committee
Risk committee
Remuneration and appointment committee
Ongoing education
Proposal to the general meeting
In conclusion
4
Governance & risk management
Governance
Governance charter
Legal structure
Members
General meeting
Confidential committee
Supervisory Board
Executive Board
Investments
DELA Natura- en levensverzekeringen N.V.
Yarden Holding B.V.
Policy: for group or business segments
Independent business segments
Foreign activities
Integrity
Risk Management
5
Condensed financial statement
Summary
Consolidated balance sheet as on 31 December 2021
Notes on the consolidated balance sheet and operational income statement
1. General notes
1.1 Activities
1.2 Consolidation
1.3 Estimates
1.4 Impact of COVID-19
2. Principles for balance sheet and profit determination
2.1 General
2.2 Investments
2.3 Discretionary profit distribution
2.4 Technical provisions
3. Assets and obligations not included in the balance sheet
4. Events after the balance sheet date
5. Statement of changes in equity
6. Solvency
7. Technical provisions
8. Revenue
6
Other information
Other information
7
Audit statement
Independent auditor’s report
8
Annexes
Annex 1: About this report
Annex 2: Memberships and codes of conduct
Annex 3: GRI table
Annex 4: Definitions & abbreviations
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Download DELA Group Annual Report 2021 (Abridged version, English) - LR, 28,1 Mb